Frequently Asked Questions
“Robert has incorporated a state of the art approach to carpet cleaning which precludes the use of large amounts of water in the cleaning process. This results in longer carpet life and cleaning that brings amazing restoration to the carpet. I have personally observed the results and highly recommend Smart Carpet Care.”
-Robert Hau, Broker Associate/Partner, The Group Inc., Real Estate
What is Static-Attraction Carpet Cleaning?
How is this Different than Steam or Hot Water Extraction?
Is it Different than Chem Dry?
Can it Damage the Carpet?
Can it Really Clean Filthy Carpets?
How Soon Can I Walk on the Carpet?
What are Some of the Benefits of this Process?
What Does your Service Include?
How Long Have You Been in Business?
What Trade Associations Do You Belong To?
Do You Carry Liability Insurance for Your Business and Workers?
SMART Carpet Care Tips!
WHAT IS STATIC-ATTRACTION CARPET CLEANING?
It’s an ultra low moisture process that uses the natural force of static-attraction, that same force you’ve experienced when clothes cling together after removing from a dryer, to remove soil out of carpet. The SMART process, an acronym for Soil Mobilization And Removal Technology, is a soil transfer process. The soil from the carpet is transferred into a static attraction pad, which is then cleaned in a washing machine and reusable. An average house of 1500 sq. ft. of carpet will accumulate about 25 soiled pads.
Q: Does it leave a static charge?
A: It leaves no static charge and won’t cause shocks. It is also safe to use around computers and electronics.
Q: Does it work on all types of fibers?
A: Yes, virtually any type of carpet, natural or synthetic.
HOW IS THIS DIFFERENT THAN STEAM OR HOT WATER EXTRACTION?
The Steam cleaning method will use approximately 25 gallons to clean 1,000 sq. ft. of carpet compared to less than 2 gallons with SMART. With so little solution applied there is no opportunity for mold or mildew to grow. We also eliminate the problem of spots coming back after the carpets are cleaned because our solution never reaches the backing of the carpet or the padding underneath.
IS IT DIFFERENT THAN CHEM DRY?
Yes, Chem Dry uses bubbles or carbonation to remove soil. We use static-attraction as the force to transfer soil out of the carpet fiber into our static attraction pad.
CAN IT DAMAGE THE CARPET?
No. What damages fiber is dry soil that remains in the carpet and witch grinds away at the fiber when you walk on it. SMART uses Dyson HEPA and animal rated DC-28 vacuums to remove the dry soil. Then the static-attraction process is used, which is a gentle process that removes the soil without the aggressive use of hot water, high amounts of solution and harsh chemicals often used in other methods.
CAN IT REALLY CLEAN FILTHY CARPETS?
Yes, we have done full restoration cleaning for 18 years on all types of carpets. We clean deep down into the carpet by doing repeat passes until it is removed, just like you would vacuum repeatedly over the same area to remove a high amount of dirt repeatedly until the dry dirt is removed. Our process has saved 3 out of 4 carpets earmarked for replacement by property managers. Read more. View before/after pictures.
HOW SOON CAN I WALK ON THE CARPET?
Immediately! The carpet never gets wet. When an area is finished, there is just a slight amount of moisture that will evaporate and be dry in about 30 minutes.
WHAT ARE SOME OF THE BENEFITS OF THIS PROCESS?
You can walk on the carpet immediately after completion. This also means you can get your carpets cleaned year round, including during the winter or on rainy days, without needing to open windows or turn on heater/ventilation systems.
No harsh chemicals are used. The SMART process is healthy for your carpet and extends carpet life significantly.
You don’t have to move all your furniture out of the room, and any furniture moved can be placed back after completion without concern for causing rust or furniture stains.
The SMART process can take care of pet accidents, spots, and spills, colored stains, candle wax, and even burns.
WHAT DOES YOUR SERVICE INCLUDE?
HEPA rated vacuuming and perimeter edging as needed, targeting each and every spot with a with a highly effective spotter product that leaves no residues, soil removal via static-attraction soil transfer, and finishing with carpet grooming.
HOW LONG HAVE YOU BEEN IN BUSINESS?
Under Carpet Care Solutions, LLC, we had a service and supply business for 12 years, based in San Diego, and serviced 5 states. SMART Carpet Care, LLC was formed in 2005.
WHAT TRADE ASSOCIATIONS DO YOU BELONG TO?
Colorado Apartment Association, Northern Colorado Rental Housing Association, National Association of Residential Property Managers
DO YOU CARRY LIABILITY INSURANCE FOR YOUR BUSINESS AND WORKERS?
Yes, we carry a 2 million dollar liability insurance policy. We have never had a claim in the 18 years we’ve been in business.
